At Esha Wardrobe, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:
1. Return Conditions
- Timeframe: Items must be returned within 7 days of receiving your order.
- Condition: Products must be unused, unwashed, unstitched, and returned with all original tags attached.
2. Shipping & Costs
- Return Shipping: Customers are responsible for sending items back via a reliable courier or registered post at their own cost.
- Non-Refundable Fees: Original shipping charges are non-refundable.
3. Processing & Fees
- Administrative Fee: A 10% administrative fee, along with original delivery charges, will be deducted from the total order amount before the refund is issued.
- Timeline: Once we receive and inspect your item(s), your refund will be processed within 7–15 working days.
Got Questions?
If you have any questions regarding returns or exchanges, please reach out to our team directly on WhatsApp: +92 300 5442273.
